Tag: CEO

  • 5 Tips For Selling To CEOs

    5 Tips For Selling To CEOs

    Transcript

     When you start working on enterprise level opportunities, you’re probably going to be talking to more than just one person, and oftentimes that’s going to be an executive and maybe even the CEO or owner of the company.

    If you don’t know how to speak the language of executives, you will literally talk your way out of huge opportunities. I wanna help you avoid that. So these are five things that you should keep in mind when you are going after giant opportunities.

     Let’s get into it.

     Over the past 10 years, I’ve done a lot of business to business consulting. I’ve done workshops, sales training, trade shows, you name it, I’ve done it. I’ve been brought in by BP to speak with the president and the entire executive suite. I have worked with CEOs and founders of companies to help them pitch their value to investors.

    For four years, I’ve worked at one of the country’s largest marketing agencies, talking business with CEOs and executives at multimillion and billion dollar companies to negotiate very large deals.

    One of my mentors was an executive at Sharp Electronics that took the company from making 📍 millions per year into📍 billions per year, and he has laid out a lot of this for me, and I want to share this with you. so that you can level up your business.

     To that end here is the first thing,

     which is

    zoom out

     as a subject matter expert. You are really, really good at managing the details that you need to manage to do your job and accomplish your goals. But that’s why you’re being hired, is to manage those details.

    The people hiring. You don’t need to know those details. If you get into the nitty gritty details, well then it’s going to be too fine for somebody who isn’t a subject matter expert to understand what in the world you are talking about. They will very quickly be thinking, why do I even care about this?

    So You’re talking to people who are big picture and visionaries more so than granular level KPIs and metrics and that kind of thing. Those come later, but when you are trying to explain how you’re going to help the company, getting too lost in the weeds will make sure that they lose track of why they should hire you.

    The second thing that you have to nail is being confident. Business is challenging, it is difficult. It can be even brutal. And the executives, the CEOs need to know that they can depend on you when things are difficult. So when things are easy, when you are in the negotiation phase. The conversation about how you’re going to help them.

    They might test you, they might push back, they might press in on some particular detail that you wish they wouldn’t, and they’re going to see how you hold up to the smallest bit of pressure. You might think that that was unnecessary and unreasonable, or they were being mean. They were basically just testing how confident you were in, how well you can execute at this level.

    So if you fold, when they give you the slightest bit of pressure, they know for sure that they cannot trust you with the full weight of the success of their business. And that is one way that you can lose the opportunity is if you get flustered or you snap at them when they’re testing your resolve. So the right thing to do is to remain confident,

    support your claims and to stand by your work and to weather that pressure. And then you might find out that, uh, you passed the test.

    The third thing to keep in mind is to focus on value. Companies are a creature that live on profits and are hurt by liabilities. Not just making money and losing money, but employees can be liabilities. Debt can be liabilities. There are all sorts of liabilities that a company is facing, and the CEO is the partner of the company who wants the business as happy as possible with as few liabilities as possible because their payday is tied into the value of the company, not just their paycheck.

    So the CEO and the executives are tied into how comfortable and happy the business is. That means that at every stage of the conversation, every detail that you are explaining, you should be able to then say, and that helps improve the profits or lowers the liabilities because this, this, and this.

    So you should be able to say that if we run more effective Facebook ads, then we will be able to increase your exposure for the same ad spend. So that is more results with the same investment, which is more profitable, right? So when you speak the language of value, you’re speaking the language of executives.

    The fourth thing is to extend your time horizon, focus on the long term. You might want to talk about the immediate wins, and we’re gonna do this tomorrow, but. CEOs are in it for the long haul. They have a long-term vision for what they want the business to be, where they want it to go and what they want to do.

    Maybe that is to make it as profitable as possible and sell to investors in three years. Or maybe it is to retire by the time that they are 40, or maybe it is, they’re building this business to provide for the next three generations of their family. That’s how long term that they are thinking, and you can figure out how to fit into that vision by helping focus on, I’m helping you today.

    For tomorrow’s benefit into perpetuity. So when you extend your time horizon, you are helping them envision a longer and longer partnership instead of, here’s what I’m doing today. It’s more of we’re going to work together for the long term because we both have the same goal, which is helping make your business successful.

    The fifth detail is know how your puzzle piece fits into the company. Another way of saying this is:📍 know your place

     now, I mean that to say. See how you fit into the whole picture. Not to stay quiet because if you understand branding and marketing and sales and onboarding and delivery and client retention and business systems, you are bringing a lot more value to the table when you are still talking about your particular area of expertise.

    When you can think strategically at a long-term vision, you’re a consultant who is a business expert with a, with a focus in your area of expertise. So that is how you’re going to be in. incredibly valuable to that company beyond just the level of skills that you’re bringing to the table for the thing you want to be paid to do.

    So when you know how you fit in, you can be even more valuable to the company and that translates to higher pay.

     So those are the five things. Zoom out, be more confident, speak the language of value, extend your time horizon, and know how you fit into the whole picture. When you bring all of those together, your sales conversations are gonna go much more smoothly and you’ll land many more opportunities.

    Now, if you want more insights like this, I strongly suggest that you join my almost daily email society. I call it the secret email society because nobody else can see what happens inside of it. And I share tips, tricks, techniques, and strategies for, uh, landing more business of bigger and better quality. Uh, you can do that at I can read minds.com. And again, I’m Jonathan Pritchard, and remember, if you can change your mind, you can change your life.

     ​

  • New Video: How To Sell To CEOs So They Buy From You

    New video! Click to give it a watch.

    I’m up early this morning to tell you about this video because it’s suuuuuuuper valuable to anyone working with large companies & large opportunities.

    For the past 4 years I’ve been working with one of the country’s #1 digital marketing agencies.

    Every day I talk with several business owners & CEOs about their goals for the company, and I get to hear their concerns about whether or not digital marketing will even work.

    This video isn’t about digital marketing at all; it’s 100% focused on the 5 most important lessons I’ve learned after selling, pitching, and negotiating hundreds of multi-million dollar opportunities.

    If you try to “sell” a CEO the same way you would with a middle manager, then you’re going to talk your way out of the deal.

    Give it a watch, let me know what you think, and we’ll dive back into how & why the internet sucks.

    Best thoughts,
    ~Jonathan

  • Behind The Boardroom Episode 01

    Behind The Boardroom Episode 01

    This is a series I’m starting where I share the stories behind high stakes sales, negotiations, and presentations for major companies.

    The mission is giving you a peek behind the curtain at how big opportunities are won (and lost), so you can accomplish bigger dreams in less time.

    What follows below this intro is the time-stamped subtitle text if you prefer to read.


    TRANSCRIPT

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    @jonathan: Hello and welcome, I am Jonathan Pritchard, and this is a video in a series that I

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    @jonathan: am cautiously calling Behind the boardroom, because a lot of my work I deal

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    @jonathan: directly with C, E, Os and board members and the executive suite of very large

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    @jonathan: companies. So a lot of folks uh, want to know what high stakes business involves

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    @jonathan:: and what it looks like, So I want to share some of my stories that that uh, I’ve

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    @jonathan: got to well share. So, anyway, this story has a lot of moving pieces, a lot going

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    @jonathan: on, and multiple lessons that you can learn from it. So there’s a lot of context

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    @jonathan: to create, which is, I’ve been working with a marketing company for a couple of

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    @jonathan: years. They are absolutely phenomenal at what they do. They build websites, and

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    @jonathan: then well, they, They’ve been around for about fifteen years, started building

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    @jonathan: websites and then their clients after about two months will go. Hey, we love the

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    @jonathan: website. Where’s all the traffic though, And that’s how they got started into the

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    @jonathan: marketing side of things, Uh, paid advertising through Google and S. E O, and

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    @jonathan: social media and email? Basically any way that you could make money on the

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    @jonathan: Internet as a business? Well, they can help you get more eyeballs on what you’re

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    @jonathan: doing. So they, uh, they are fantastic to work with, and they’ve asked me to

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    @jonathan: basically architect their entire sales process from the conversation structure to

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    @jonathan: the scripting the presentation skills, kind of top to bottom, uh, reorganizing the

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    @jonathan: way that they land big opportunities. So there is one lead that I I worked with

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    @jonathan: directly personally to talk to Because they are a company that has theyve. they’ve

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    @jonathan: got some like eighty plus locations so they’ve got a lot of businesses all over,

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    @jonathan: kind of the Southet of America. So they had an outdated website and they have some

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    @jonathan: special considerations in that they wanted their website to be able to manage a

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    @jonathan: lot of what their business does and what it needs to do. And they’ve got two

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    @jonathan: brands that are pulling from the same

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    @jonathan: database of resources, so I, I kind of have to stay a little uh, vague in these

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    @jonathan: parts. Um, but y, you’ll get the idea, so they need their website to be able to do

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    @jonathan: everything that one of their customers would want to do with the company, And

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    @jonathan: whether it is brand A or brand Beep, doesn’t really matter because it’s all the

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    @jonathan: same resource pool as far as they’re concerned, So it a lot of moving pieces. A

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    @jonathan: lot of difficult, uh challenges, um,

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    @jonathan: design wise and technology wise, and it wound up being that there’s this super

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    @jonathan: superniche product and plug in for a website that allows our client to do what it

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    @jonathan: is that they wanted their website to do. So I, I landed the opportunity and they

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    @jonathan: said, Yep, we want you to build this thing And since I’m the relationship and

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    @jonathan: vision guy, Well as soon as they say yes, Well, let me get you in touch with the

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    @jonathan: the team who will actually do the work. I, I don’t actually implement anything.

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    @jonathan: Let let’s just talk vision, so hand it off And then, as far as I know, a couple of

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    @jonathan: months go by and it’s all good.

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    @jonathan: Great

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    @jonathan: About six months after,

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    @jonathan: actually

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    @jonathan: Sh. About nine months after I first started talking to them

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    @jonathan: and then we agreed to do work together, and then nine months from day one that

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    @jonathan: that we started talking. I get a call from

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    @jonathan: one of the owners of the company saying hey, Um,

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    @jonathan: you guys launched the website

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    @jonathan: and it tanked our business.

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    @jonathan: Um, I don’t know what’s going on, but I know for about the past month that the

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    @jonathan: phone used to be ringing a lot. and now it’s not at all maybe one tenth as much as

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    @jonathan: it used to. Um,

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    @jonathan: I have no clue. but you guys need to fix this.

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    @jonathan: Well. that’s not an easy phone call to get. And one. I’m going. Why, Why is he

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    @jonathan: calling me on the ideas guy? but, oh right, I’m I’m the guy that told him that

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    @jonathan: everything would be perfect. Well, okay,

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    @jonathan: now that lights a fire under my ass to figure out what in the world is going on,

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    @jonathan: So I use some tools. I don’t even talk to the the team that was doing the work.

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    @jonathan: yet I wa to go in with a little bit of context of of what I’d be walking into, so

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    @jonathan: use some tools to take a look at their their search rankings and how Google is

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    @jonathan: seeing them, and for years they’ve been getting about fourteen, fifteen thousand

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    @jonathan: visits per month. That translates to a lot of business to them,

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    @jonathan: And then

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    @jonathan: it’s basically the day the website launches their traffic tanks to fewer than a

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    @jonathan: hundred per day.

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    @jonathan: Almost overnight it goes from fifteen thousand

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    @jonathan: to a hundred a day,

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    @jonathan: which is

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    @jonathan: deeply unsettling That that’s a huge huge issue. Big problem. So I reach out to

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    @jonathan: the team and go. What in the world is going on? A Big Part of why they decided to

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    @jonathan: go with us is that we know what is needed for S. e O and making Google happy. So

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    @jonathan: what in the world did you guys do

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    @jonathan: that made Google so mad,

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    @jonathan: And then the team basically says we didn’t do it. It wasn’ us was say well, Okay,

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    @jonathan: that’s nice, but you guys ah, need to have a better answer than that

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    @jonathan: long story short.

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    @jonathan: Turns out that we did the design work of the website and then the plug in guys

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    @jonathan: locked us out of the website back end, so we didn’t even have hands on the website

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    @jonathan: for about three months, as the plug in guys were working with the end client.

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    @jonathan: And this relationship of us and the plug in team was very clear from the

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    @jonathan: beginning. It. it wasn’t a underhanded or sneaky kind of white label thing. The

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    @jonathan: Cim is very clear that this is a a separate team and this is the team that you

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    @jonathan: have picked in order to build out this functionality And we’re bring. we’re

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    @jonathan: building the framework and then they’re just gonna fit it in. Okay. Cool well,

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    @jonathan: turns out that we hadn’t even touched the website in three months, and the owner

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    @jonathan: that had called me was saying, And the the plug in guys say that it’s it has to do

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    @jonathan: with with something you guys did. And so I’m finding out Okay, So we’re getting

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    @jonathan: thrown under the bus by these plug in guys saying. Well, it was Jonathan’s team

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    @jonathan: that that

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    @jonathan: made this a dumpster fire. right, So

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    @jonathan: the challenge then is to not look like you’re going. Well, na, it, it’s them.

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    @jonathan: So part of the challenge was for me to help our client understand was like we’ve

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    @jonathan: been locked out of the site for three months, so when it launched we wouldn’t have

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    @jonathan: even been able to make those final checks. So this is when or these are the folks

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    @jonathan: that pushed it live. Was something seriously wrong and we can’t even log in to see

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    @jonathan: what that is, because

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    @jonathan: they’re the folks that that pushed it live. and you are entirely correct that

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    @jonathan: something here is very very wrong

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    @jonathan: In having said all of that, I’m on it. I,

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    @jonathan: I’m going to have some very strong conversations on your behalf. Let me go knock

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    @jonathan: some heads, and I will. I’ll be in touch

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    @jonathan: and this was about

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    @jonathan: about uh, twenty minutes before I had a a scheduled, uh lunch on the books with my

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    @jonathan: wife, because if if it’s not on the calendar, it’s not real, so schedule

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    @jonathan: everything guys. So I go to have lunch with my wife, and

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    @jonathan: and we’re literally in line to get barbecue, and it hits me I go. wait a minute.

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    @jonathan: It can’t be. it can’t be this. It can’t be the simple because

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    @jonathan: their website had tanked and it had stayed tanked for a month

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    @jonathan: before the owner of the company reached out to me to say Hey, what’s going on? and

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    @jonathan: from that fifteen thousand visits per day across the the website for two websites

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    @jonathan: and the amount of money that they’re doing this is over a million dollar problem,

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    @jonathan: and this is a million dollar problem with what I’m pretty sure might be a one

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    @jonathan: dollar fix

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    @jonathan: because part of my background was

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    @jonathan: about fifteen years ago. I built websites for entertainers. My educational

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    @jonathan: background is in traditional art and painting. So I’ve I’ve always loved visual

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    @jonathan: communication and

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    @jonathan: a lot of my friends are world class performers. but they don’t have good design.

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    @jonathan: Since they. they don’t know how to create visuals. So we would be at a conference

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    @jonathan: and I would see their promotional materials And it looks like somebody made it on

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    @jonathan: Microsoft Word. and I would ask them like, Who’s who’s your designer? Who made

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    @jonathan: this And they’re like, Oh, I did on Microsoft Word. I’m like Okay, it because it

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    @jonathan: looks like a you. You really need need some help. So I started building their

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    @jonathan: websites and then their show posters and their postcards and their D v d cases

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    @jonathan: back when D v Ds were a thing, so that they would have a unified branding. Well, I

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    @jonathan: had always used Word press, so I’m really really familiar with Word press, and I’m

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    @jonathan: in line with my wife, and and it clicks nego. I think I figured it out.

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    @jonathan: Let let me see.

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    @jonathan: So I send

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    @jonathan: the c. e o in email from my phone while I’m in line to order barbecue.

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    @jonathan: By the time lunch is done and I get back to

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    @jonathan: here.

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    @jonathan: He tells me

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    @jonathan: the problem was there and I fixed it. We’ll see what happens

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    @jonathan: and it turned out that there’s this option in word press. It’s a single check box.

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    @jonathan: That’s a, a single check box that says Discourage

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    @jonathan: we web crawlers from crawling the site or however, it’s worded, It’s basically a.

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    @jonathan: Do you want Google to be aware of this or do you want Google to ignore you?

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    @jonathan: And somehow

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    @jonathan: both of the websites had been launched with that little check box? Checked. That’s

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    @jonathan: it. That’s the. That was the whole. That was the whole issue.

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    @jonathan: So this company

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    @jonathan: had lost out on more than a million dollars of revenue,

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    @jonathan: and the fix was knowing which check box to uncheck,

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    @jonathan: and then

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    @jonathan: that was on Friday, like at one or two in the afternoon, and then Monday rolls

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    @jonathan: around, and their organic traffic had already started to to come back. So it was a

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    @jonathan: a literal example of that probably apocryphal story about the the guy getting

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    @jonathan: brought into the to the factory who hits a machine with a hammer and it starts

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    @jonathan: back up. And then when the owner asked them okay, what’s the charge? Goes ten

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    @jonathan: thousand dollars, Becausees ten thousand dollars, he goes absolutely one dollar

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    @jonathan: for the hammer, nine thousand, nine hundred, ninety nine dollars, to know where to

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    @jonathan: hit it, And that is literally what happened with this multi millionll dollar

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    @jonathan: company. So those tiny tiny details have huge impacts on the success or failure of

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    @jonathan: a company or relationship.

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    @jonathan: So the fact that the relationship guy

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    @jonathan: solved this problem

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    @jonathan: in line for lunch

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    @jonathan: was a clear demonstration that Okay, this team is the team that we need for long

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    @jonathan: term help. So from there

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    @jonathan: we we landed a opportunity to help them on the business stability side and making

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    @jonathan: sure that Um, their s e o is resilient and not just coasting from good practices,

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    @jonathan: but actively putting in energy to get even more eyeballs. So me being able to

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    @jonathan: solve that issue for them was a huge trust builder by demonstrating competence,

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    @jonathan: which gave them the confidence that we would be able to help them on the the

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    @jonathan: marketing and and lead flow side of things as well. So that’s just uh, an example

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    @jonathan: of kind of high stakes business. And how sometimes the answers are ridiculously

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    @jonathan: simple, but ▁ultra important. And if you don’t know those details well, then the

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    @jonathan: answer is a mystery to you, so kind of like from my background in magic and

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    @jonathan: mentalism, Oftentimes the way that it works. The method is very simple, but the

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    @jonathan: effect is

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    @jonathan: disproportionate to the amount of effort required. So it’s it’s kind of uh. There

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    @jonathan: was a magician. I think it was Marshall Brodine who used to say Magic is easy once

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    @jonathan: you know how if it wasn’t Marsha Brodine, Uh, well, I’ll look it up on Google

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    @jonathan: after this, but anyway, uh, the the idea of being that magic is easy Once you know

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    @jonathan: how well so is business. So is success. So is life, and as one of my mentors told

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    @jonathan: me, Uh, no better, do better. don’t beat yourself up if you didn’t know any

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    @jonathan: better, but now you do, so take care of it.

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    @jonathan: Yeah, so there’s a. There’s a lot packed into that story and, and it’s kind of a a

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    @jonathan: great case study for the very strange kinds of problems and situations that I

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    @jonathan: really really love helping my clients with. So if you’ve got a very strange

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    @jonathan: business challenge or opportunity that you would like another set of eyeballs on,

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    @jonathan: feel free to reach out. Um, you? you’re not going to weird me out. I dare you to

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    @jonathan: bring me a problem I haven’t seen before, So that’s that’s it for now. And uh,

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    @jonathan: yeah, I guess this will be the the first installation of the Behind the Boardroom

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    @jonathan: series. And if you have any kinds of topics or questions about sales negotiation

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    @jonathan: presentation skills, Um, anything like that, shoot me a message on Twitter through

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    @jonathan: email. ridiculously easy to get a hold of at. I can read Mines Dot com, So yeah,

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    @jonathan: that’s it for now, and I will see you in the next video.